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By Sophia Garcia Uncategorized
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About Course

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What Will You Learn?

  • Plan for the deployment of System Center 2012 R2 Operations Manager including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
  • Customize the Operations Console with User Roles.
  • Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
  • Implement key Management Pack concepts and elements including Management Packs Templates.
  • Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
  • Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
  • Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
  • Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
  • Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
  • Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
  • Troubleshoot an Operations Manager Management Group.
  • Perform disaster recovery in System Center 2012 R2 Operations Manager.

Course Content

Module 1: Overview and Architecture
Objectives After completing this module, students will be able to: • Describe the key cloud and datacenter problems that Operations Manager addresses. • Describe the purpose and functionality of System Center 2012 R2 Operations Manager. • Describe the System Center 2012 R2 Operations Manager components and topology. • Describe the key features of System Center 2012 R2 Operations Manager. • Describe how to design and size an Operations Manager Management Group.

  • Addressing Cloud and Datacenter Issues by Using Operations Manager
  • Overview of Operations Manager
  • Overview of Core Components and Topology
  • Overview of Key Features in System Center 2012 R2 Operations Manager
  • Planning and Sizing System Center 2012 R2 Operations Manager

Module 2: Deploying a new System Center 2012 R2 Operations Manager Management Group
Module Overview When planning a new deployment of Microsoft System Center 2012 R2 Operations Manager, you should consider not only your hardware and sizing requirements, but also other factors, such as the security accounts that Operations Manager requires and the design of the Management Group. For example, you might have a requirement to install two separate Management Groups so that you can scale Operations Manager to meet your monitoring requirements. After installing Operations Manager, you should also be aware of some of the most common settings that should be configured, such as data retention (database grooming) settings, and manual agent installation approval settings. You should also be aware of the agent deployment methods that are available and when to use them, including the console (or push) method and the manual installation method. Objectives After completing this module, students will be able to: • Know the security considerations when deploying Operations Manager. • Know the Management Group design considerations. • Install System Center 2012 R2 Operations Manager. • Configure common settings in System Center 2012 R2 Operations Manager. • Configure Agentless Exception Monitoring in System Center 2012 R2 Operations Manager. • Deploy agents in System Center 2012 R2 Operations Manager. • Configure Audit Collection Services in System Center 2012 R2 Operations Manager.

Module 3: Upgrading Operations Manager
Module Overview If you have already made investments in Microsoft System Center Operations Manager 2007 R2, it is important that you understand the upgrade path from Operations Manager 2007 R2 to Microsoft System Center 2012 R2 Operations Manager. Upgrading the core components to System Center 2012 R2 Operations Manager can be performed only in an Operations Manager 2007 R2 or newer environment. Earlier versions of Operations Manager, such as Operations Manager 2007 Service Pack 1 (SP1), must be upgraded to Operations Manager 2007 R2 before they can be upgraded to System Center 2012 Operations Manager. Additionally, the Operations Manager 2007 R2 installation must be running at least cumulative update 4. Before upgrading to System Center 2012 Operations Manager, several important tasks must be performed. In this module, you learn about the upgrade order that should be applied when you upgrade to System Center 2012 Operations Manager. Before the upgrade to System Center 2012 R2 Operations Manager can be performed, the Management Group must be running System Center 2012 SP1 Operations Manager. Objectives After completing this module, students will be able to: • Plan an upgrade or migration to System Center 2012 R2 Operations Manager. • Upgrade from Operations Manager 2007 R2 to System Center 2012 R2 Operations Manager. • Migrate to System Center 2012 R2 Operations Manager.

Module 4: Configuring Fabric and Application Monitoring
Module Overview After you deploy Microsoft System Center 2012 R2 Operations Manager and install agents on the computers hosting the applications and services you need to monitor, you need to install Management Packs to start monitoring them. Before you install Management Packs, you need to understand Management Pack concepts, including all the elements of a Management Pack. You should also understand how to configure fabric and application monitoring in Operations Manager for both your private and public cloud environments, including how Operations Manager and System Center 2012 Virtual Machine Manager is integrated and how you integrate Operations Manager with Windows Azure. Knowing how to configure Management Packs to monitor applications that are running on your fabric, such as Microsoft SQL Server, Microsoft Internet Information Services (IIS) Server, and Microsoft SharePoint Server, is also important. Finally, you should understand how to configure integration between Operations Manager and System Center Advisor so that you can view Advisor alerts relating to your fabric components and applications. Objectives After completing this module, students will be able to: • Describe Management Pack fundamentals in Operations Manager. • Configure Network Device Monitoring in Operations Manager. • Configure fabric monitoring in Operations Manager. • Configure application monitoring in Operations Manager.

Module 5: Application Performance Monitoring
Module Overview Most organizations use the Microsoft .NET Framework to build custom applications, such applications as for intranet websites. Because Management Packs for custom applications are not available, you should understand how application performance monitoring (APM) is configured in Microsoft System Center 2012 R2 Operations Manager. APM provides extensive monitoring for applications based on .NET and Java and includes both server-side and client-side monitoring. In addition to understanding how to monitor .NET applications directly by using Operations Manager, it is important that you understand how APM can be used with the IntelliTrace Collector for Microsoft Visual Studio to gather full application profiling traces. With System Center 2012, you can also integrate Operations Manager with Team Foundation Server (TFS). You must understand how this integration is configured so that Operations Manager can be used to synchronize alerts with work items in TFS. Objectives After completing this module, students will be able to: • Configure application performance monitoring (APM). • Configure Microsoft IntelliTrace with APM to debug .NET applications. • Integrate Microsoft System Center 2012 R2 Operations Manager with Team Foundation Server (TFS).

Module 6: End to End Service Monitoring
Module Overview You need to monitor key line-of-business applications from both the datacenter and end-user perspectives. In this module, you will learn how you can create synthetic transactions to measure end-user performance. You will also learn how to combine component monitoring with synthetic transactions in distributed application models that describe the relationship between the various components of an application. This provides a single view for identifying root cause and impact of any potential service outage. Finally, you will learn how to build rich Microsoft Visio dashboards to show real-time health to external users. Objectives After completing this module, students will be able to: • Configure Management Pack templates. • Create distributed application models. • Use Global Service Monitor. • Create real-time Visio dashboards.

Module 7: Scorecards, Dashboards, and Reporting
Module Overview One of the key features Operations Manager provides is the ability to quickly and easily create views that reveal service and application health. These views (or dashboards) can instantly display performance and availability for one or more applications in a single pane. It is important to understand how to create scorecards and dashboards so that you can provide different types of users within the business a view of how the monitored environment is performing. For example, a service owner might require a high-level view showing whether end users are able to access a service, whereas an executive might require only a view showing whether a service is complying with a service level agreement (SLA). Reporting is an important tool for understanding how the monitored environment is performing. Although certain personnel might not have access to the Operations console or receive alerts by email, they still might need to know important information about the health and performance of key applications and services. In this scenario, reports can be used to provide information about collected Operations Manager data. Service and application owners must know whether services supplied to the business are meeting SLAs for performance and availability. Therefore, you must know how service level tracking is configured and displayed in Operations Manager. Objectives After completing this module, students will be able to: • Configure and manage reporting in Operations Manager. • Configure service level tracking. • Configure the Operations Manager SharePoint web part. • Configure dashboards and widgets. • Create custom dashboards.

Module 8: Configuring and Customizing the Operations Console
Module Overview Application support teams that use Microsoft System Center 2012 R2 Operations Manager can do so either via a locally installed console or through the Web console. Typically within an application support team, a number of roles require different levels of permissions to use the Operations console. These roles range from read-only users to advanced operators. In addition, all of these user roles must be configured to display only data about the computers and applications that the users are responsible for. In this module, you will learn how to use the built-in, role-based security within Operations Manager to provide granular access to data, views, and tasks in Operations Manager. Application support teams typically require customized views within the console for their key applications. You will also learn how to design and provision these views to relevant support teams. Although some team members might always have the console open and thus be aware of issues when they arise, other teams might not always have access to the console and thus require a notification be sent when an issue is detected. Operations manager uses notifications and notification channels to achieve this functionality. This module describes how to configure these and send email alerts to the relevant teams. Finally, to reduce workload on the various application support teams, you will learn how to configure diagnostic and recovery tasks in Operations Manager so that you can diagnose and automate the remediation of detected issues. Objectives After completing this module, students will be able to: • Configure security, scoping, and user roles. • Create custom views. • Configure notification subscriptions. • Create diagnostic and recovery tasks.

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