10964A – Datacenter Monitoring with System Center Operations Manager

By Sophia Garcia Uncategorized
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This course replaces 10964A – Datacenter Monitoring with System Center Operations Manager and it follows the same outline and context.

What Will You Learn?

  • Changes to the architecture in this version
  • How to upgrade an existing Operations Manager 2007 R2 Management Group
  • How to install a new System Center Operations Manager Management Group.
  • Describe the key features and functionality of System Center 2012 SP1 Operations Manager including the hardware and software requirements, security considerations and how to migrate and upgrade to System Center 2012 Operations Manager.
  • Describe the various methods of deploying Agents with System Center 2012 SP1 Operations Manager and the key elements in Management Packs and Management Packs Templates.
  • Configure Notifications, Reporting and Service Level Tracking in System Center 2012 SP1 Operations Manager.
  • Configure Audit Collection Services, Agentless Exception Monitoring and the Operations Manager SharePoint Web Part in System Center 2012 SP1 Operations Manager.
  • Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 SP1 Operations Manager.
  • Configure Dashboard and Widgets in System Center 2012 SP1 Operations Manager.
  • Configure integration between System Center 2012 SP1 Operations Manager and other System Center 2012 SP1 components.

Course Content

Module 1: Installing System Center 2012 SP1 Operations Manager
Objectives After completing this module, students will be able to: •Describe the purpose and functionality of System Center 2012 SP1 Operations Manager. •Describe the System Center 2012 SP1 Operations Manager components and topology. •Describe the security considerations including hardware and software requirements. •Describe how to upgrade to System Center 2012 Operations Manager from Operations Manager 2007 R2. •Describe how to migrate to System Center 2012 SP1 Operations Manager.

  • Operations Manager Overview
  • Core Components and Topology
  • Security Considerations and Hardware and Software Requirements
  • Upgrading to System Center 2012 Operations Manager
  • Migrating to System Center 2012 Operations Manager

Module 2: Agent Deployment and Management Packs
Module Overview After Operations Manager is deployed and before monitoring of the environment can start, you must deploy the Operations Manager Agent and install Management Packs. You deploy agents to computers that host the applications and services that you must monitor. Management Packs provide the rules and the monitors that agents use to monitor the applications. As in many organizations, computers that require monitoring may not necessarily be in the same or trusted domain as the Operations Manager Management Group. For example, there may be computers in a workgroup or in perimeter network that hosts Internet-facing websites. In these cases, you must understand how the Operations Manager agent is deployed to these computers. To understand how agents use management packs, you must understand the components of a management pack, such as discoveries, rules, monitors, and tasks. You must also know how to use management pack templates to apply custom monitoring. Finally, as soon as the agents and management packs are deployed, you must understand how to map business-critical applications to a distributed application diagram in Operations Manager. This mapping provides a holistic view that you can use to display the overall health of an application. Objectives After completing this module, students will be able to: • Describe the different methods that are used to deploy Operations Manager Agents. • Describe Management Packs and the key concepts, such as Discoveries and Targeting. • Describe Management Pack Templates. • Describe Distributed Application Models.

Module 3: Configuring Notifications, Reporting and Service Level Tracking
Module Overview Relevant operators should be contacted when problems are detected by a monitoring solution in an environment. This is typically achieved through alerts that operators view in their consoles. This method is effective if the operator has the console open on their computer or is accessing it remotely by using a web browser. If the operator does not have access to the console or if they are away from their computer, the alerts may not be seen or, more importantly, have action taken. In Operations Manager this problem is resolved by using Notifications. Notifications let you send configurable alert information to operators by using several channels such as email and Text Message (SMS). Make sure that you understand how Notifications are configured in Operations Manager. By understanding how Notifications are configured, the appropriate staff can be notified when business-critical alerts occur in the environment. To understand how the monitored environment is performing, it is also important to understand Reporting. Although certain personnel might not have access to the Operations Console or receive alerts by email, they can still require access to necessary information about the health and performance of important applications and services. In this scenario, reports can be used to provide an interface into collected Operations Manager data. Service and application owners must also know that services that are supplied to the business are meeting service level agreements for performance and availability. Therefore, you must know how Reporting and Service Level Tracking is configured in Operations Manager. Objectives After completing this module, students will be able to: • Describe how to configure Notifications in Operations Manager. • Describe how to configure custom reports in Operations Manager. • Describe how to configure Service Level Tracking in Operations Manager.

Module 4: Configuring Audit Collection Services, Agentless Exception Monitoring, and the Operations Manager SharePoint Web Part
Module Overview Operations Manager includes several advanced features that you can configure to improve the management of an IT infrastructure. For example, you can use Audit Collection Services (ACS) to collect and report on security events that are generated in the environment. Agentless Exception Monitoring (AEM) collects details of application exceptions that enable you to investigate common problems across the monitored estate. You can configure the Operations Manager SharePoint Web Part to display dashboard views that you created in the Operations Console. This dashboard gives non-Operations Manager users a view into the monitored environment. Before you can use Operations Manager advanced features, you must understand how to install and configure these features in your environment. Objectives After completing this module, students will be able to: • Describe how to install and configure Audit Collection Services (ACS). • Describe how to configure Agentless Exception Monitoring (AEM). • Describe how to install and configure the Operations Manager SharePoint Web Part.

Module 5: Application and Network Device Monitoring
Module Overview To provide end-to-end monitoring of services that are running in the data center or private cloud, use a monitoring solution that provides monitoring for every component that the service contains. This includes the hardware, software, and the operating systems. This also includes the network devices that provide the communication between the components. Additionally, many organizations now use Microsoft.NET to provide many of their services. The monitoring solution is also used to monitor the .NET Framework applications. This includes providing performance and availability metrics from both a server and the client-side. In this module, you will learn how Operations Manager monitors the .NET Framework applications and services by using the Application Performance Monitoring feature. You will also learn how Operations Manager monitors network devices. Objectives After completing this module, students will be able to: • Describe how .NET Framework applications and services are monitored. • Describe how Synthetic Transactions and Global Service Monitoring are configured. • Describe .NET Distributed Application Monitoring Templates and how Operations Manager integrates with Team Foundation Server 2010. • Describe how Operations Manager monitors network devices.

Module 6: Configuring Dashboards and Widgets
Module Overview In Operations Manager, Dashboard views provide an important monitoring function for IT Administrators. By using data that is collected by Operations Manager, dashboard views use a single pane to display the health, performance, and availability of applications, components, and services. You can access information on this data quickly without having to browse through multiple views in the Operations Console. For example, you can configure a Summary Dashboard to display the following information: • Top N performance counters average values • Performance Chart • Health State • Active Alerts By configuring the elements (known as widgets) in the dashboard, you can customize it to meet your requirements. To fully use Dashboards Views in Operations Manager, you must understand how the dashboard templates and layouts can organize and display important data. You should also understand how to configure widgets to display data in a specific way. Configuring widgets lets you quickly view the health of a monitored application, component, or service. Objectives After completing this module, students will be able to: • Describe Dashboard Views. This includes the template and the widgets. • Describe how to configure custom Dashboards.

Module 7: Integrating Operations Manager with other System Center Components
Module Overview System Center 2012 SP1 consists of several components that provide complete management of the IT environment. This includes the server and desktop infrastructure and the networking infrastructure that binds them. You can also manage client devices by using System Center 2012 SP1. You should integrate System Center 2012 SP1 components to provide seamless management of the IT environment from both a cloud and datacenter perspective. This provides easier and more flexible management of the cloud and datacenter environment and enables automation of many manual processes. In this final module, you will learn several key features of other System Center 2012 SP1 components. This includes the benefits that are achieved when integrating Operations Manager with them. Objectives After completing this module, students will be able to: • Describe Service Manager and how it integrates Operations Manager. • Describe Data Protection Manager and how it integrates with Operations Manager. • Describe Virtual Machine Manager and how it integrates with Operations Manager. • Describe Orchestrator and how it integrates with Operations Manager.

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